1. How do I get cheap VoIP business phone service?

Sign up for the Office Plan to use all VoIP devices (i.e., smartphones, softphones, and IP-phones). Next, download the Unitel mobile app, install the softphone, and order ready-to-use IP-phones. And finally, log in to your apps, plug in your desk phones, and start taking or making a business call.

2. What is Unitel?

Unitel is the work-from-anywhere VoIP phone service for small business owners who don’t have the time, budget, or resources to deal with overly complicated tech. Every plan comes with the VoIP phone system features you need to run and grow your business from anywhere.

    Features include:
    • Auto Attendant
    • Custom Greetings
    • Custom Voicemail
    • Custom Extensions
    • Time of Day Call Routing
    • Dial-by-Name Directory
    • Afterhours Greetings
    • Voice Talent Studio
    • Internet Faxing
    • Call Tracking
    • Call Recording
    • And more…

3. Is Google Voice the cheapest VoIP business service?

No. Basic Google Voice is free for “personal use.” But if you are going to use Google Voice for your business, you’ll need to use Google Voice for business which is a paid service.

Here’s a breakdown of Google Voice’s business plans:
     • Starter: $10 per user per month (limited business phone system features)
     • Standard: $20 per user per month
     • Premier: $30 per user per month

Compare that to Unitel, and you get all the business phone system features you need starting at $9.99 per month, three users included. Plus, you get 100% USA-based human support with Unitel.

4. How much does VoIP cost for a business?

You can set your small business up with low-cost/high-quality VoIP business phone service for as little as $9.99/month. All plans include our business phone system features.

Here’s a breakdown of Unitel’s Business VoIP Pricing:

    • Start-Up Plan – $12.99/month with up to 3 users included
    • Unlimited Plan – $24.99/month with unlimited users
    • Office Plan – $29.99 with up to 3 users included

Need more on the Office plan? Add more users for just $9.99 per user per month.

5. Is Unitel the cheapest VoIP business phone service?

We don’t like to think of ourselves as the cheapest VoIP service provider out there, but you won’t find a better value for the level of service and product quality we offer. For $9.99 per month, you get all our business VoIP phone system features backed up by personal one-on-one support from our award-winning USA-based customer service team. Similar service providers start at $30/per user per month.

6. What makes Unitel the best low-cost VoIP business phone service provider?

Unitel is the best VoIP service provider in the small business SOHO (small office/home office) category because you get concierge-level service at a DYI (do it yourself) price. In other words, no other provider offers the same quality of service and hands-on customer support that we do at our price point.

We understand that our customers might not have a “tech guy” and don’t have time to become do-it-yourself business phone service experts. That’s why we make getting phone service for small business simple and affordable — with one-on-one support just a phone call away.

7. How does Unitel compare pricing to other VoIP business phone services?

Our pricing is competitive with the “cheapest” business VoIP providers who expect you to order your equipment (if needed) from a third party, use a technical instruction manual to configure your phone system, and then troubleshoot internet protocol issues on your own. But that’s not how it works with Unitel. We offer hands-on customer service and support competitive with our industry’s premier providers, who charge upwards of $25-35/user.

With Unitel, for just $12.99/user, you get enterprise-level technology supported by concierge-level service. No other USA-based business phone service provider offers the same headache-free customer experience at that price point.

8. What is the best VoIP phone for small business?

Regarding IP-phones, we recommend these devices based on ease of use and feature sets. These VoIP phones and devices are priced and designed for small businesses. With Unitel, you also get our VoIP softphone and mobile apps.

9. Can I use my existing IP-phones with Unitel?

Yes, as long as your phone is one of the VoIP devices we support. We’ll help you configure it, so all you have to do is simply plug them into your router and turn them on.

One caveat, some providers hardwire the IP-phones they provide to only work with their system. It’s kind of a sneaky way to lock you into their service. At setup, our support team will let you know if that is the case with your IP-phones.

Side note: If you order a new IP-phone through us, we do not hardwire it or lock it up in any way. You can use our IP-phones with any other VoIP provider down the road.

10. How do I order new IP-phones with Unitel?

After you sign up for Unitel Office, you’ll get an email from your personal VoIP phone concierge, who will help you pick, configure, and ship your IP-phones directly to you, ready to use. You simply plug them into your router and turn them on.

If you have any trouble our support team is here to help. We can test your internet speed and help you troubleshoot if you have any problems at no extra cost. Our customer support is 100% USA-based and always free.

11. Do I have to configure my IP-phones myself?

No. We understand that choosing, ordering, and setting up the right IP-phones can make you want to pull your hair out. That’s why we offer a free concierge service where we do it all for you — fast and easy — no hair-pulling.

We’ll configure your phones and ship them out to you, ready to use. You simply plug them into your router and turn them on. If you have any trouble, our support team is here to help. We can also test your internet speed and help you troubleshoot if you have any problems at no extra cost. Our customer support is 100% USA-based and always free.

12. Does Unitel own my business VoIP number?

No. You own your number, no strings attached. If you would like to port your number to another service provider, you can do so at any time as long as your Unitel account is in good standing.

13. How many business VoIP phone numbers can I have?

As many as you want. Your account includes one main phone number. If you want to add more phone numbers to your account, it’s $4.99 per number.

14. Can I port an existing phone number to Unitel?

Yes. You can simply select “transfer an existing number” during the signup process to start using your existing phone number with Unitel. You can port any US, Canadian, or North American local or toll-free number to your Unitel Account.

15. Is VoIP worth it for a small business?

Yes. Using VoIP as your business phone service allows you and your team to work from anywhere on any device. VoIP is easy to set up and maintain. There’s no complicated equipment to manage or software to update.

That’s why businesses, from Fortune 100 companies to one-person startups, use affordable VoIP business phone services like Unitel.